![]() There were numerous situations where being able to speak the same language as her patient was crucial for delivering the best care possible. ![]() She was intrigued when she realized that as one of the very few staff that could speak Spanish to any degree, she frequently spoke Spanish to patients at work. When she began her studies at UMass Amherst as a biology major and worked as an EMT, she found her language skills to be extremely useful. ![]() Prior to college, Natercia spoke Portuguese growing up in Brazil and learned Spanish through her social circles and high school courses. I started working as an EMT in the Springfield area and quickly realized that there was a lack of healthcare professionals who could speak another language besides English.” I started my college education with a biology major in the premed track. In high school I took Spanish classes and learned a lot of Spanish from friends. “I am a native Portuguese speaker and lived in Brazil from ages 2-14. ![]() ![]() She is also working on a Spanish and Health certificate and a Latin American, Caribbean, and Latino Studies certificate. Natercia Bicalho is a senior Biology and Spanish double major on the pre-med track. ![]()
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